In lean manufacturing, there’s a concept called “Gemba” – a Japanese word that means “the actual place.” It refers to where value is created. This is commonly practiced as a “Gemba walk”, where leaders go to the floor to observe, listen, and understand what’s really going on. Not from a report. Not from a meeting. But by being there.
As individuals that tend to not shy away from rolling up our sleeves, we’re big believers in this idea. Because whether you are managing people, improving processes, or setting strategy, the most useful insights typically come from those closest to the work.
We think the same principles apply to hiring as well.
When hiring, it’s easy to rely on layers of abstraction: job descriptions, compensation bands, HR notes. Those all matter. But they are filters. And the more filters between you and the actual work, the harder it is to hire well.
So next time you’re thinking about a new search process, especially one you don’t personally know inside and out, go experience the role. Shadow the shift. Watch the workflow. Talk to those doing the job. Find those who have done it before and ask them what made it hard.
Because when you’re trying to define the right fit, there’s no substitute for seeing the work firsthand.
So why are you reading this? Go and see!
Until next time,
Your Spherion South Central WI & Northern IL team